T-Mobile Phone Freedom changes Magenta Max, more

Today, T-Mobile celebrated the tenth anniversary of its very first “Uncarrier” move. Not one to disappoint fans, the nation’s third-largest wireless carrier announced a bevy of changes to its plans and promotions.

All of these changes come under the new banner known as T-Mobile Phone Freedom. As the name suggests, its intention is to put the power over phone ownership back into the hands of the consumer. During its video announcement, the company made direct attacks against Verizon and AT&T for sneakily locking customers into three-year payment plans, raising prices, and making it difficult for customers to unlock their phones.

Here’s what the T-Mobile Phone Freedom policy includes. All these new changes go into effect on Sunday, April 23, 2023.

Magenta and Magenta Max become Go5G and Go5G Plus

Magenta Max is T-Mobile’s most popular plan. The company will change its name to Go5G Plus. Likewise, the regular Magenta plan becomes Go5G. Other than the name change, Go5G is no different from Magenta. The new Go5G Plus also has all the same perks as Magenta Max: unlimited data, text, and calls, free Apple TV Plus and Netflix, etc. However, it also adds two updated perks:

• More hotspot: Magenta Max subscribers get 40GB of high-speed hotspot data, but Go5G Plus ups the ante, so consumers get 50GB.
• More North American data: Go5G Plus subscribers get 15GB of high-speed data each month when traveling to Mexico and Canada. That’s a 3x increase over Magenta Max’s 5GB.

Those perks are baked into the plan and will not change. Additionally, for a limited time, you can get Go5G Plus and earn a free third line. In other words, if you sign up for two Go5G Plus lines on one account, you’ll get a third for free.

Another limited-time promotion is that customers can get a free phone (up to $830 retail) with an eligible trade-in. They can also trade in phones from up to six years ago. The whole family can take advantage of this with up to four trade-ins on any one account.

Finally, the T-Mobile Phone Freedom promise ensures that existing T-Mobile customers on the Go5G Plus plan can take advantage of the same promotions the company offers to new customers. Note that this does not apply to Go5G subscribers.

T-Mobile Phone Freedom: The Easy Unlock

Another new T-Mobile policy is aimed directly at AT&T users. AT&T locks its phones and will not unlock them until customers have a) completely paid it off and b) requested an unlock, which usually requires a phone call. You can skip this by simply bringing your locked AT&T phone to T-Mobile. The company will accept this as a trade-in which will then apply to a new T-Mobile phone.

This new policy stacks on top of the pre-existing payoff program. This means T-Mobile will pay off whatever balance is left on your AT&T phone’s financing (up to $650 via a prepaid Mastercard). In other words, if you have AT&T service and a locked AT&T phone that still has up to $650 left to pay off, T-Mobile will pay off that phone and allow you to trade it in for credit toward a new phone.

Limited offer: Go Back Guarantee

T-Mobile knows that switching carriers is a hassle. People who are nervous about making the switch now can rest easy. The Go Back Guarantee sees T-Mobile paying customers who try out T-Mobile and decide it’s not for them. The company will give you $50 back for each voice line to help cover the cost of your bill if you decide to exit within 30 days. Depending on the plans you sign up for, this could make subscribing — and then exiting — free.

Please note that you must contact T-Mobile directly before porting your number to another carrier, or you will not get your Go Back Guarantee. This is also a limited-time offer.

Limited offer: Essentials Savings

T-Mobile’s Essentials plan is its entry-level service. It offers just the basics. However, for a limited time, Essentials will become Essentials Savings and cost $10 less. This price gets locked in, so you’ll pay $10 less for your line as long as your account is active.